Are you Breaking Client Confidentiality?

It's a fact of life ~ you like to share your day with family and friends. After all, you are not an undercover police officer, so you are free to blab whatever you want about your clients, right? WRONG.

While you may legally not be held to a non-disclosure agreement (an agreement signed that forbids you from talking about the work you are doing or providing), but it will hurt your business in the long run if you blab and gossip about customers or clients.

If you clean houses for a living, and you tell your husband and best friend that you found kinky items in a cupboard while cleaning a client's ensuite bathroom, you can guarantee that that kind of information will go from your husband to his work buddies, and from your best friend to her fellow P.T.A. members. Now, do you think that any one of those people who heard what you found in the bathroom will hire you? No way! Because they will assume that you will blab about what you find in their houses too. Everyone has things hidden away in their houses (whether from kids, spouses, or visitors) that they don't want anyone to know about. And respect that privacy.

On the same note, you don't want to be telling your kids that Mrs. Cooper's house is a disaster - stuff like that can come out on a schoolyard with your kids teasing her kids, then not only will you not find any new jobs, you will likely lose your current one with Mrs. Cooper as well.

When in doubt, don't blab about it. NO matter how tempting the juicy little tidbit is that you discovered, remember to keep your priorities in perspective - you took the job to make money, not to discover dirty little secrets about others.

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