An answering service can be
a great small business for you to start with a lot of growth potential.
Many small companies do not have the money or resources to hire a full
time assistant; this is where you can offer your services to them!
You can offer your services
to doctors, lawyers, tow companies, even small home owned businesses.
The gist of this business is to answer phone calls and take messages for
your client while they are unavailable, then you relay the messages. The
job itself is simple; however, getting your first few clients can be somewhat
of a challenge.
*What you need to start: We
suggest you have at the least two phone lines for your service and many
message pads for taking down messages. Many telecom companies offer 1-800
numbers that forward to your home phone, which will be necessary for this
business. You will supply your client with the 1-800 numbers they will
use for your answering service. The cost of the 800 number will be included
in the fee you charge your customers.
*Positive: If you have small
children that you want to be home with during the day, a chunk of this
business will be during late night hours. A quiet home during the hours
when you would be receiving business calls is vital. It would not be too
professional to answer the phone with screaming kids or dogs barking!
Whilst on vacation many business
owners will not want to accept phone calls on their time off. Your service
will take messages for the duration of their vacation and they can then
call and check in with you to retrieve messages.