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If You Need to Cancel a Mystery Shop

There are always times when life interferes and you are unable to do a mystery shopping job that you have accepted. If this should happen, contact the company right away and let them know you are unable to do it. If you give them enough time, they will likely be able to fill the job with another shopper.

When you give the company enough notice that you are unable to do a job, it shouldn't adversely affect your standing in that company, unless it happens to become a habit.

If you do miss a job, contact the company immediately and offer to do the job right then, or to reschedule at their convenience. Some companies may take you up on it, or may decline and give the job to another shopper. Do remember that your actions do reflect poorly on them as a company, especially if the business who you were supposed to be shopping for is aware that there was a no-show mystery shopper.

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